Support
Carbly is an iOS low-carb + fasting companion. Need help, want to report a bug, or have a question? Reach out below.
Contact
Email: nahuelcp.dev@gmail.com
We respond within 30 days (typically 1–3 business days).
Common questions
- How does the AI photo scan work? When you take or upload a photo, Carbly sends it to our backend, which uses AI to estimate nutrition. The estimate is not a medical assessment — always verify against nutrition labels.
- Where is my data stored? Carbly uses anonymous accounts. See the Privacy Policy for where your data lives and how long it is kept.
- How do I cancel a subscription? iOS Settings → tap your Apple ID at top → Subscriptions → Carbly → Cancel.
- How do I delete my account? In Carbly: Settings → Account → Delete Account. This permanently removes your profile, food logs, fasting history, streak data, and related records.